 Why buy from S&N Genealogy?
S&N Genealogy Supplies is the largest UK
genealogy publisher and retailer, with over a
decade of experience serving the needs of
computer-based family historians.
We offer the
widest choice of family history software and data CDs giving you the tools to research your family
history. S&N are determined to provide you with a
unique range of high-quality programs and data
CDs at the keenest prices.
Range of products
Most high street stores can only offer one or two packages
for genealogy. We offer a wide range of programs plus
hundreds of data CDs, books and charts. Make sure you get the package to suit your needs, not what a shop wants you to buy.
Cost
It’s cheaper to buy from S&N. We are always cutting our
prices to provide you with the best value possible.
We will beat any quoted price for the same genealogy
program and we also offer dedicated support without
premium telephone line costs.
Customer support
We offer all our customers technical support.
Your high street store doesn’t have dedicated genealogy
software support staff and neither do the publishers’
support lines. They won’t be able to resolve problems like “Why can’t I import my relatives’ data?” — we can, and do!
Upgrades
We offer upgrades of various genealogy programs where available, saving you up to 50%. We help cut the cost of keeping your software up-to-date and keep you informed with our email news and Christmas letter.
Free advice
We will help you choose a program that will meet your
needs. Just ring or email. Don’t forget we have comparison
charts and free demo software on our website.
Experience
What you also get is 20 years experience of supporting
computer users and of using computers for genealogy.
14-day money-back guarantee on all major family history programs
If the package is returned to us in saleable condition, we will
refund the original cost minus our postage and packing charges. These opened goods have to be sold at discount prices and are not sold by mail order. All returns must be authorised and quote a returns code. These offers do not affect your statutory rights.
Returns policy on data CDs
Data CDs can be returned within 7 days provided they are
unopened. If a genuine mistake has been made we can offer a
credit note against further purchases. All returns must be
authorised and quote a returns code. These offers do not affect your statutory rights.
Quality
We scan all our census images in-house and have quality checks that ensure the highest possible quality even if it means scanning the film several times. We scan in greyscale were required and for 1841 we buy the highest quality silver microfilm, unlike our competitors. In independent testing this was found to have 30% more readable pages and improved the readability of all pages.
This test was carried out by David Tippey of Family History Monthly. You can read the full review and compare the results for yourself.
Accuracy — local knowledge counts
We care about the quality of our online and CD census indexes and transcripts as much as you do, which is why we are the only company to use a team of UK volunteers to create, check and amend the data. We also licence data from UK individuals and societies.
Many of our existing subscribers have praised the indexes for their accuracy (see customer feedback). The volunteer indexers are family historians who have local knowledge of the areas they are indexing and local names. We are the only company using a team of UK volunteers to clean our data.
Existing customers recommend us
Have a look at some of our customer feedback.
Nigel Bayley
BA FBCS CITP
Manager of S&N Genealogy Supplies
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